Privacy policy

1. Introduction

AIFreelancePro Academy Inc. ("AIFreelancePro," "we," "us," or "our") is committed to protecting personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Nova Scotia privacy standards. This Privacy Policy describes what data we collect when you visit aifreelancepro.pro, request programme details, enrol in freelance training, or communicate with our team, and explains your rights under Canadian law.

We operate as a vocational training provider teaching AI-enhanced freelance professional skills. We are not a staffing agency or client marketplace. Personal information is collected solely to deliver training, respond to enquiries, and meet legal obligations — never sold for unrelated marketing.

2. Accountability

AIFreelancePro Academy Inc. is accountable for personal information under our control. Privacy enquiries, access requests, and complaints may be directed to:

AIFreelancePro Academy Inc.
Privacy Office
1800 Argyle Street, Suite 801
Halifax, NS B3J 3N8, Canada
Email: [email protected]
Phone: +1 (902) 555-0187

Director of Publication: Marcus Chen

3. Identifying purposes

We collect personal information only for purposes a reasonable person would consider appropriate. These include:

• Responding to contact form submissions and email enquiries about freelance programmes
• Processing enrolment, cohort placement, and delivery of training services
• Managing learner progress, assignment feedback, and portfolio review sessions
• Issuing receipts and processing payments in Canadian dollars (CAD)
• Sending transactional messages about schedules, materials, and policy updates
• Sending marketing about programmes where CASL-compliant express consent exists
• Improving website content through aggregated analytics (only with cookie consent)
• Meeting tax, corporate, and vocational training regulatory requirements
• Preventing spam and abuse through form validation and security logging

If we need your information for a new purpose, we will identify it and obtain consent unless permitted by law.

4. Consent

Knowledge and consent are required for collection, use, or disclosure of personal information, except where inappropriate or permitted by law. Our contact form consent checkbox is never pre-checked. You may withdraw consent subject to legal or contractual limits. Withdrawal may affect our ability to deliver training or respond to requests. Marketing consent can be withdrawn via unsubscribe links or by contacting [email protected].

5. Limiting collection

We collect only information necessary for identified purposes. Our contact form gathers name, email, optional phone and company, subject selection, message, and PIPEDA/CASL consent. Our form handler records timestamp, IP address, and user-agent for security. We do not collect payment card numbers through the general contact form; payment is handled through separate secure processes during enrolment.

6. Limiting use, disclosure, and retention

Personal information is used only for purposes identified at collection unless you consent or law requires otherwise. Typical retention:

• General enquiries: up to 24 months after resolution
• Enrolment and learner records: programme duration plus 7 years for compliance
• Marketing consent logs: consent period plus 3 years after withdrawal
• Security logs: up to 12 months

We may disclose information to hosting providers, payment processors, learning platform operators, and professional advisers under confidentiality obligations, and to authorities when legally required. We do not sell personal information.

7. Accuracy

We maintain personal information as accurate and current as necessary. Request corrections by emailing [email protected] with sufficient detail to verify identity.

8. Safeguards

We implement safeguards appropriate to sensitivity, including HTTPS encryption, security headers, honeypot and referer validation on forms, access controls for staff, and password-protected storage for enrolment records. No internet transmission is completely secure; we cannot guarantee absolute protection.

9. Openness

This policy, our Legal notice, and Cookie policy are publicly available. Questions are welcome at the contact details above.

10. Individual access

Upon written request, we will inform you of the existence, use, and disclosure of your personal information and provide access subject to PIPEDA exceptions. We respond within 30 days or notify you of any extension. Denied requests include reasons and information about complaining to the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

11. Challenging compliance

Contact us to challenge compliance. We investigate complaints and take corrective action when justified. Unresolved concerns may be escalated to the OPC.

12. Cookies and analytics

We use essential cookies and, with consent, analytics cookies. Non-essential tracking is blocked until you accept or customise preferences via our cookie banner. Preferences are stored locally for six months. See our Cookie policy.

13. CASL compliance

Commercial electronic messages are sent only with express consent or where an existing business relationship permits under CASL. Messages include unsubscribe mechanisms. Enrolment-related transactional emails are not commercial messages.

14. Children's privacy

Programmes target adults. We do not knowingly collect information from individuals under 18 without guardian consent. Contact us to request deletion if you believe we received minor data in error.

15. Hosting and cross-border transfers

Our site is hosted in Canada by Canadian Web Hosting Ltd., 151 Front Street West, Suite 800, Toronto, ON M5J 2N1. Data is primarily processed in Canada. Cross-border service providers are bound by contractual protections consistent with PIPEDA.

16. Third-party links

External links (including OPC resources) have independent privacy practices. Review their policies before submitting personal information.

17. Policy updates

We may revise this policy to reflect legal or operational changes. The date above indicates the latest version. Material updates appear on this page; enrolled learners may receive email notice when appropriate.

18. Freelance portfolio and assignment data

During programmes, learners may submit portfolio drafts, proposal samples, and practice client brief responses for instructor feedback. These materials may contain business ideas or draft client communications. We treat submitted work as personal information when it identifies you or your practice plans. Feedback is shared only with assigned instructors and mentors under confidentiality obligations. You retain ownership of your original work; we do not publish learner submissions without separate written permission. Anonymised excerpts may be used internally to improve curriculum when no identifying details remain.

19. Data breach notification

In the unlikely event of a security incident affecting personal information, we will investigate promptly, contain the incident, and notify affected individuals and relevant authorities as required by PIPEDA and applicable Nova Scotia requirements. Notifications will describe the nature of the incident, types of information involved, steps we are taking, and recommended actions you may take to protect yourself.

20. De-identified and aggregated data

We may create de-identified or aggregated statistics from enrolment trends, programme completion rates, and website usage to improve training quality. De-identified data cannot reasonably identify an individual and is not subject to PIPEDA access requests. Aggregated reports may inform curriculum updates and workshop scheduling decisions.

21. Employee and contractor access

Only authorised AIFreelancePro staff and contracted instructors who require personal information to deliver training or respond to enquiries may access learner and contact records. All personnel with data access receive orientation on PIPEDA obligations and confidentiality expectations. Access is logged where systems permit, and permissions are reviewed periodically. Former employees and contractors remain bound by confidentiality obligations after their engagement ends.

22. Your choices regarding marketing

You control whether we send programme announcements and workshop invitations by email. Marketing messages are sent only with CASL-compliant consent or where permitted by an existing business relationship. Each message includes an unsubscribe link processed within ten business days. Opting out of marketing does not affect transactional emails about active enrolments, schedule changes, or responses to enquiries you initiated. To update communication preferences without unsubscribing entirely, reply to any message or contact [email protected] with your request.

23. Records of consent

We maintain records demonstrating when and how consent was obtained for marketing communications, analytics cookies, and contact form submissions. Consent records include the date, method of collection, and scope of permission granted. These records are retained for the duration of the relationship plus three years to satisfy CASL and PIPEDA accountability requirements. You may request a summary of consent records associated with your email address by contacting our privacy office at [email protected].

24. Complaint resolution process

Privacy complaints are reviewed by our designated accountability lead within ten business days of receipt. We investigate the concern, document findings, and respond with proposed remediation where a deficiency is identified. Remediation may include data correction, deletion, process adjustment, or staff retraining. If you remain dissatisfied after our internal review, you retain the right to escalate to the Office of the Privacy Commissioner of Canada at www.priv.gc.ca without prejudice to other legal remedies available under Canadian law.

25. Contact

AIFreelancePro Academy Inc.
1800 Argyle Street, Suite 801
Halifax, NS B3J 3N8, Canada
Email: [email protected]
Phone: +1 (902) 555-0187
Director of Publication: Marcus Chen
Hours: Monday–Friday, 09:00–17:00 Atlantic Time